ITASS - Information Technology Advisory and Support Service

The Information Technology Advisory and Support Service (ITASS) is part of the Service and Performance Improvement Team within Newham's Children's and Young Peoples Service, and has over 15 years of experience providing advisory and technical support for Curriculum and Administration systems in Newham schools. Our aim is to provide quality ICT services to all Newham Schools that subscribe to our service.
All of our teams have a good local knowledge and an in-depth understanding of the requirements of schools. This is enhanced by joint working with other Local Authority departments such as the Bursar Service, Education Finance, Research and Policy and Education Personnel. The Services 'business focus' is supporting schools - not financial remuneration..

ITASS Capita Accreditation
On Friday 11th November the ITASS team was presented with Capita SIMS accreditation status by members of the Capita Childrens Services before the Newham divisional director and representative head teachers from Newham schools.

ITASS is a traded service which comes under the remit of CYPS. ITASS offers a complete ICT solution to schools which includes curriculum and technical support in addition to specialist support for users of the School information Management System (SIMS).
The accreditation is a lengthy and involved process. ITASS had to present detailed evidence of all aspects of the service provided to schools and Capita conducted an independent school survey to assess customer satisfaction. Following a structured assessment of the services ITASS offer, and the positive feedback received from schools, Capita awarded ITASS with accreditation status for the fourth consecutive time.

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